Privacy Policy
CoConnect (“we”, “us”, or “our”) operates this website (the “Site”) to provide information and services related to law and legal content in Thailand.
We are committed to protecting your privacy and handling your personal data in compliance with the Personal Data Protection Act B.E. 2562 (PDPA) and other applicable laws of Thailand. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our Site and services.
By accessing or using this Site, you acknowledge that you have read and understood this Privacy Policy.
1. Data Controller
Co-Connect Co., Ltd. 9/9 Indamara 33 (yak 2), Suthisan Road, Din Daeng, Bangkok 10400
Email: Connect@CoConnect.co.th
Phone: 064-616-8868
If you have any questions about this Privacy Policy or our data practices, you can contact us at the details above.
2. Personal Data We Collect
We may collect the following categories of personal data:
2.1 Data you provide directly
Contact information: name, email address, phone number, Line ID, social media profile, or other details you provide when you:
Fill in contact forms
Request a consultation
Subscribe to newsletters or marketing communications
Register for events, webinars, or training
Account information (if applicable): username, password, profile information.
Communication content: messages, feedback, inquiries, or other information you send to us.
2.2 Data collected automatically
When you visit our Site, we may automatically collect:
Technical information: IP address, browser type and version, device type, operating system, time zone setting, language, and other technical identifiers.
Usage information: pages visited, time spent on pages, links clicked, referring pages, and other interaction data.
Cookies and similar technologies: as described in the Cookies section below.
2.3 Data from third parties
We may receive personal data from:
Analytics providers (e.g., Google Analytics, Meta Pixel, etc.)
Advertising platforms and social media (e.g., Facebook, Line OA, Google Ads), where you have interacted with our ads or pages
Business partners or service providers who support our services (e.g., CRM, email marketing tools, payment gateways if applicable)
3. Purpose and Legal Basis for Processing
We will process your personal data only where lawful and necessary. Under Thai PDPA, our legal bases include consent, contract, legal obligation, and legitimate interest.
We may use your personal data for the following purposes:
Service delivery and operations
To provide information and content on Thai law and legal-related topics
To respond to your inquiries, requests, or support needs
To manage your account and user profile (if applicable)
Legal basis: contract, legitimate interest
Communication
To send you updates about our services, legal updates, newsletters, or marketing communications (where permitted)
To notify you about changes to our terms, policies, or services
Legal basis: consent, legitimate interest, legal obligation
Analytics and improvement
To analyze how the Site is used, improve content, user experience, and website performance
To monitor and prevent security incidents or misuse
Legal basis: legitimate interest
Marketing and advertising
To show relevant content and advertisements on third-party platforms (e.g., Facebook, Google, Line)
To measure and optimize the effectiveness of campaigns
Legal basis: consent, legitimate interest (where allowed)
Legal and regulatory compliance
To comply with obligations under Thai law and regulations
To establish, exercise, or defend legal claims
Legal basis: legal obligation, legitimate interest
If we rely on consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our Site.
4.1 Types of cookies we use
Strictly necessary cookies: required for the Site to function (e.g., security, session management).
Analytics cookies: to understand how visitors use the Site (e.g., page views, traffic sources).
Functional cookies: to remember your preferences (e.g., language, region).
Advertising/remarketing cookies: to deliver personalized ads and measure campaign performance.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Site.
5. Disclosure of Personal Data
We may share your personal data with:
Service Providers / Processors
IT and hosting providers
Analytics and marketing platforms
Email and SMS/Line communication providers
Customer relationship management tools (CRM)
Business Partners
When we collaborate with other organizations for events, webinars, or joint services (with appropriate safeguards).
Legal and governmental authorities
Where required by Thai law, court order, or regulatory request
To protect our legal rights, investigate fraud, or ensure security.
Corporate transactions
In connection with any merger, acquisition, restructuring, or sale of our business, subject to appropriate confidentiality obligations.
We will not sell your personal data to third parties.
6. International Transfers of Personal Data
Some of our service providers or servers may be located outside Thailand. In such cases, we will ensure that:
The destination country has adequate data protection standards; or
Appropriate safeguards are implemented in accordance with the PDPA (e.g., contractual clauses, binding agreements).
By using our Site, you acknowledge that your personal data may be transferred, processed, and stored outside Thailand where permitted by law.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.
Contact and account data: kept as long as you maintain an account or relationship with us, and for a reasonable period thereafter.
Communication and support records: kept for a period necessary to manage inquiries and comply with legal obligations.
Analytics data: retained in accordance with our analytics providers’ policies and our internal policies.
When personal data is no longer necessary, we will securely delete, anonymize, or aggregate it.
8. Your Rights under Thai PDPA
Subject to applicable law and certain exceptions, you have the following rights regarding your personal data:
Right to access – to request a copy of your personal data we hold.
Right to rectification – to request correction of inaccurate or incomplete data.
Right to data portability – to request your personal data in a structured, commonly used, and machine-readable format, where applicable.
Right to objection – to object to certain processing (e.g., direct marketing or processing based on legitimate interest).
Right to restriction of processing – to request that we temporarily suspend the use of your personal data in certain cases.
Right to erasure (right to be forgotten) – to request deletion of your personal data, where legally permitted.
Right to withdraw consent – where processing is based on consent, you can withdraw it at any time.
Right to lodge a complaint – with the Personal Data Protection Committee (PDPC) or relevant regulators if you believe your rights have been violated.
To exercise your rights, please contact us using the contact details provided in Section 1. We may need to verify your identity before processing your request.
9. Security of Personal Data
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, alteration, or disclosure, including:
Access controls and authentication
Data encryption (where applicable)
Secure servers and network protection
Policies and training for our staff
However, no method of transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
10. Personal Data of Minors
Our Site is not primarily intended for minors under 20 years old or persons with limited legal capacity, except where consent is provided by a parent or legal guardian as required by Thai law.
If we become aware that we have collected personal data from a minor without proper consent, we will take reasonable steps to delete such data.
11. Third-Party Links
Our Site may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices or content of such third parties. We encourage you to review their privacy policies before providing any personal data.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.
When we make material changes, we will update the “Last updated” date and, where required by law, notify you via the Site or other appropriate means.
Your continued use of the Site after any changes indicates your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
CoConnect – Data Protection Contact
Email: Connect@CoConnect.co.th
Phone: 064-616-8868